Effective Date: September 5, 2026 | Ship2Pi LLC
Ship2Pi LLC grants you a limited, non-exclusive, non-transferable, revocable license to access and use our web-based cargo tracking and logistics management software. Access is provided on a monthly subscription tier basis:
Subscriptions automatically renew on a monthly billing cycle via Stripe unless canceled prior to the renewal date. Failure to maintain an active payment method will result in automatic account suspension.
Ship2Pi LLC is strictly a software technology provider. Ship2Pi LLC is NOT a freight forwarder, Non-Vessel Operating Common Carrier (NVOCC), motor carrier, ocean transportation intermediary, customs broker, warehouse operator, or bailee. Ship2Pi LLC never takes physical custody, control, possession, or transit of any balikbayan boxes, cargo, or personal effects.
All physical logistics services—including box drop-offs, residential home pickups, container loading, ocean freight transit, customs clearances, and final destination deliveries in the Philippines or other destinations—are conducted solely and independently by the Agent. The Agent operates as an independent commercial enterprise and not as an agent, partner, or joint venturer of Ship2Pi LLC.
THE AGENT AGREES TO FULLY DEFEND, INDEMNIFY, AND HOLD HARMLESS SHIP2PI LLC, ITS AFFILIATES, AND THEIR RESPECTIVE MANAGERS, MEMBERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, SUCCESSORS, AND ASSIGNS ("SHIP2PI INDEMNITEES") FROM AND AGAINST ANY AND ALL CLAIMS, LAWSUITS, ACTIONS, DEMANDS, PROCEEDINGS, LOSSES, LIABILITIES, DAMAGES, FINES, PENALTIES, COSTS, AND EXPENSES (INCLUDING REASONABLE ATTORNEYS' FEES AND LEGAL COSTS) ARISING OUT OF OR IN CONNECTION WITH:
Upon written notice from Ship2Pi LLC of any claim or demand, the Agent shall promptly assume the defense of the Ship2Pi Indemnitees at the Agent's sole expense with legal counsel reasonably satisfactory to Ship2Pi LLC.
The Agent explicitly represents, warrants, and certifies that before submitting customer phone numbers or initiating tracking messages through Ship2Pi, the Agent has obtained all legally required prior express consents under the Telephone Consumer Protection Act (47 U.S.C. § 227) and relevant state regulations. The Agent covenants that all customer communications initiated through the platform are strictly transactional shipment tracking updates and shall not contain unsolicited marketing or advertising.
Agents granted custom vanity domain access warrant that they own or hold lawful rights to configure CNAME records to the platform. The platform may not be used for unlawful cargo encoding, smuggling, trademark infringement, or multi-tenant boundary tampering. Violations will result in immediate termination without refund.
IN NO EVENT SHALL SHIP2PI LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES (INCLUDING LOSS OF REVENUE, PROFIT, GOODWILL, OR BUSINESS INTERRUPTION). SHIP2PI LLC'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL UNDER NO CIRCUMSTANCES EXCEED THE TOTAL SUBSCRIPTION FEES ACTUALLY PAID BY THE AGENT TO SHIP2PI LLC IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE CLAIM.
This Agreement is governed by the laws of the United States. Any dispute arising from this Agreement shall be resolved through binding individual arbitration, and both parties waive any right to trial by jury or participation in a class action.